1. Would you exchange my item if I am not completely satisfied with it?

Yes, we would. We understand that it’s difficult for you to choose the hair color behind a computer screen, so it would be our pleasure to exchange your hair extensions as long as they have not been worn or removed from the seal or original packaging. We have very low return rates and we are proud of the high quality hair extensions that we offer. We recommend that you visit our premises for a consultation prior to purchasing your products online. Items can be returned within 30 days of purchase whilst providing us with a copy of receipt. n rates and we are proud of the high quality hair extensions that we offer. You can refund them within 30 days with the copy of your purchase.