1. When purchasing Crisam Hair Extensions, do I have
    an exchange policy?

Yes, you do. We understand that it’s difficult for you to choose the hair color behind a computer screen, so it would be our pleasure to exchange to the right colour for you, as long as they have not been worn or removed from the seal or package. They are packed with a special security seal which identifies if the extensions have been taken out. We have a very low return rates but we are proud of the high quality hair extensions that we offer. Please remember that you have to try the sample first! You can return them within 30 days with the receipt of your purchase.